Return and refund policy

At toolright, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Items are eligible for return within 30 days of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Certain items, such as perishable goods, custom products, or hazardous materials, are non-returnable.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Exchanges

If you need to exchange an item, please contact us at contact@toolright.store to arrange the exchange process.

Shipping

You will be responsible for paying shipping costs for returning your item unless the return is due to our error (e.g., wrong or defective item).

For any questions about our return and refund policy, contact us at contact@toolright.store or  0113 277 9444